Upon Lisbon Prime Residences

Reviews repeatedly praise the property as clean and well maintained; multiple guests explicitly commented on cleanliness and tidy common areas.

Staff described as friendly and helpful (early check-in granted, welcoming reception); isolated service issues reported (room move after maintenance, initial towel setup problems, slow pool-bar service).

Excellent location noted across reviews: short walk to the metro, supermarket nearby and great views (Benfica Stadium); convenient for sightseeing and transit.

Apartments are generally comfortable and well equipped (kitchen/washing facilities) with great views; some room-specific negatives: broken washroom door, firm pillow, and one report of being moved to a smaller room.

Standout rooftop/heated pool and on-site parking praised; however, pool-bar limited seasonally and some complaints about bar availability and service, plus lack of drying hooks in bathrooms.

Standard quality for this hotel tier

Breakfasts are frequently described as plentiful and good; some negative notes about limited food/drink options late at night and occasional slow bar service.

Overall very positive: many guests call it a great/apartment-like stay, recommend returning, highlighting pool, location and staff; isolated issues did not dominate impressions.