Dmitrii
solo_traveller · Aug 2026
“Great location and staff, but awkward rooms and poor A/C”
Central location, close to Rockefeller Center, Central Park and Times Square. The staff were very helpful and service was smooth throughout our stay. The rooms were also kept clean.
The room layouts were quite awkward. One of our original rooms had an extremely narrow passage between the bed and the wall, with the TV protruding into it, so it was very easy to bump into when walking past. We were moved to different rooms, which were slightly smaller but avoided that particular issue. Unfortunately, the air conditioning in the replacement rooms was problematic. In one room the bed was positioned directly beside the A/C unit, making it uncomfortable to sleep. In the other, the temperature control did not work properly — the room would either become extremely cold, around 15°C, or the A/C would switch off, rather than maintaining the temperature selected. The shower water pressure was also very weak, which made showering unnecessarily difficult.