Staybridge Suites Tampa East- Brandon by IHG

Mixed reports: several guests praised very clean rooms, but there are multiple complaints about dirty carpets, pool sand, water stains on ceilings and poor weekend housekeeping.

Mixed service: several staff (notably 'Delores') were praised for care and friendly breakfast service, but there are reports of rude front desk staff, poor handling of a reservation change and chaotic check-in.

Generally positive: guests mentioned a quiet area and a pleasant smell throughout the building; no significant negative location comments.

Rooms often described as spacious with kitchen amenities (fridge, microwave, stovetop) and comfortable, though a few reports cite outdated bathrooms, AC issues and an instance of a wrong room/missing king suite.

Good amenities: pool and hot tub were highlights for some guests and facilities are generally appreciated, but several noted the pool/hot tub or deck were dirty and elevators had odor issues.

Perceived as fair by some, but value is impacted by unexpected holding fees, poor compensation for booking errors and accounting/currency issues cited by guests.

Varied feedback: many guests praised a very good, plentiful breakfast, while at least one review described the breakfast as awful—overall leans positive.

Mixed overall: many guests enjoyed the rooms, kitchen facilities and certain staff members, but repeated operational and maintenance issues (reservation errors, cleanliness, rude interactions) negatively impacted some stays.