Lucy1317AN
NONE · Aug 2026
“Perfect stay”
Amazing hotel in a great location. Friendly, helpful staff. Would absolutely stay here again. Thank you!
Excellent
16,405 reviews
What guests liked
Could be better
Modern Family-Friendly Hotel on London's South Bank
Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.
Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.
Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.
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The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation. Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Reported issues with cleanliness and maintenance in the bathroom.
Mixed sentiments about the customer service with some negative experiences, but also mentions of helpful staff.
Great location as noted in multiple reviews.
Rooms were generally nice but some guests reported poor experiences with room assignments.
Amenities like breakfast and the hotel's bar were positively mentioned.
Some comments on price but generally seen as acceptable.
Food service was mentioned positively, but no detailed opinions on food quality.
Positive overall experiences reported despite some issues.
Lucy1317AN
NONE · Aug 2026
“Perfect stay”
Amazing hotel in a great location. Friendly, helpful staff. Would absolutely stay here again. Thank you!
Σεπετη
family_with_children · Aug 2026
“Ξεχωριστές διακοπές!”
Όλα υπέροχα!
Τσεκάρετε την πόρτα της ντουλάπας στο δωμάτιο 525. Θέλει μια μικρή επισκευή καθώς οι μεντεσέδες έχουν χαλαρώσει και ένας έχει ήδη ξεβιδωθεί!
Dominique
solo_traveller · Aug 2026
Hôtel très propre. Personnel accueillant. Très bon emplacement.
Problème de robineterie un peu bruyante.
Abdulmohaimen
family_with_children · Aug 2026
“We had a wonderful stay! The hotel was beautiful and very clean, the rooms were comfortable, and the staff were friendly”