Rolando
solo_traveller · Aug 2026
Instalaciones , personal
No tengo queja
Very Good
298 reviews
What guests liked
Could be better
Luxurious Accommodations
Novotel Mexico City Toreo offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. From a desk to a safety deposit box, each room is equipped with everything you need for a relaxing visit.
Convenient Facilities
Enjoy the convenience of concierge services, free WiFi, and a 24-hour front desk at your disposal. Whether you're traveling for business or leisure, the hotel's business center and bar provide the perfect balance between work and relaxation.
Ideal Location
Located just a short distance from major attractions like the Soumaya Museum and Chapultepec Forest, Novotel Mexico City Toreo offers easy access to the best of Mexico City. Book your stay now and experience the perfect blend of comfort and convenience.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Multiple reviews indicate the hotel is clean, but one review mentions a delay in check-in due to cleaning issues.
While most service was described as good, there is a significant complaint about poor customer service regarding item retrieval.
Some positive remarks about the location, but several reviews mention it being inconveniently far from certain transport options.
Several reviews praise room comfort, space, and details like cleanliness and size.
Positively described in reviews, with multiple mentions of good facilities and features.
General sentiment suggests good value, but some complaints may affect perception.
Reviews indicate great dining options but specific issues with temperature of some food items.
Many comments reflect a strong overall satisfaction despite isolated grievances.
Rolando
solo_traveller · Aug 2026
Instalaciones , personal
No tengo queja
Monica
extended_group · Aug 2026
Pedi dos veces una toalla en recepcion y nunca la llevaron a la habitacion
Cengiz
solo_traveller · Jul 2026
Odalar ve restaurant çok çok iyidir. Bayıldım odalara
Sigara içenler için müşterimizin güvenliği için restaurant bahçe kısmına ve bar balkon kısmına sigara içme yeri yapmalısınız. Masalar ve sandalyeler olmalı. Sigara içmeye caddeye çıkınca insan biraz korkuyor.
Jerry
couple · Jul 2026
“Mi primera visita a Ciudad de México”
El restaurante nos ofreció un sinnúmero de alternativas en adicion al buffet existente. El señor Ricardo nos trató como si fuéramos de la realeza. Mil gracias por sus atenciones y por consentirnos.
Aclaro que me encantó la estadía, pero necesitaba acceso a un computador con USB para verificar unas memorias que me entregaron y lamentablemente no tenían un área de negocio disponible. Definitivamente los recomiendo!