Very Good
5,649 reviews
What guests liked
Could be better
Stunning Roof Terrace with 360 Views
Experience breathtaking panoramic views of the London skyline from our roof terrace at Novotel London Canary Wharf. Enjoy the city's beauty from a unique vantage point, perfect for relaxation or socializing.
Modern Amenities and Dining Options
Indulge in our on-site gym, pool, and contemporary restaurant and bar. Each guest room is equipped with air conditioning, a flat-screen TV, and en-suite facilities. Savor artisanal dishes at the Bōkan Restaurant, Bar, and Roof Terrace, offering a fusion of local and European cuisines.
Convenient Services and Nearby Attractions
Benefit from free WiFi, 24-hour front desk, and room service with hot dishes and snacks. Explore Greenwich Park and Tower Bridge just a few kilometers away. Book your stay at Novotel London Canary Wharf for an unforgettable experience.
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Please note the property currently does not accept cash payments but only bank cards. Should guests wish to eat at the restaurant or visit the bar they are advised to reserve a table in advance. The credit card used for booking must be presented together with a valid photo ID at reception upon the client's arrival. Please be advised that we do not accept contactless payments, Apple Pay or Google Pay. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, for prepaid reservation, the full amount of the stay will be charged at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Some reviews mentioned cleanliness as satisfactory, but several notes on the lifts being dirty suggest some improvements are needed.
Consistently highlighted as excellent, with multiple mentions of staff being friendly, professional, and helpful across reviews.
The location was generally praised, although one review expressed concern about safety, impacting overall sentiment slightly.
Rooms described as spacious and modern, with no major issues reported aside from a need for additional mirrors.
Good amenities mentioned, though with minimal mentions in some reviews, remaining a standard expectation.
Reviews suggest a fair experience with good service offsets by some minor complaints.
Breakfast and restaurant services were frequently praised for quality and variety.
Overall experiences were very positive, with notable staff impacting guest satisfaction.
Mark
couple · Aug 2026
“A great place to stay if your planning a trip in Canary Wharf area. They even upgraded my room to high level where the v”
The property was perfectly located in central London and just walking distance from where we were going. All staff were very helpful and welcoming. The views from our room were amazing. Very comfortable bed and a lovely shower.
Nothing really, but maybe the air con could have been cooler with the heat we had at the time.
Tadiwanashe
couple · Aug 2026
“Amazing”
Everything
I loved everything
Patrik
couple · Aug 2026
“Another great stay”
We love this location and come here for many of our celebrations. The roof is, of course, an asset to be able to sit up there, have a cocktail, and see the whole town underneath your eyeline
For us the kitchen wasn't open and there was no active bar up on the roof when we were there. We were on the day off, so to speak
Shereen
couple · Aug 2026
Location
Aircon broken