Marmor Stella Maris Ibiza

“Ibiza but not mad”

On site shop opening hours were very limited. Breakfast coffee machines not all working. Found out on day 2 of out trip that the hotel was closing down the following week for a 2yr renovation. Would have been go to knwontjai im advance. Other than that overall a good hotel with friendly staff

Overall a nice enough hotel with helpful staff (namely drivers, cleaner & receptionist). Disappointed however with my booking, as I paid for Seaview - which definitely was not provided. Unfortunately, there was also an ant outbreak in my room the night before checkout. If this didn’t happen I’d give the hotel 4 stars for the property condition. The gym is also quite old with limited equipment, and intermittent air con system which was quite disappointing. Photographs of the gyms hotel should be updated to reflect its current state. The gym would really benefit from a refresh/upgrade. There was also a hotel party on the day of checkout, which most of the staff attended. Reception was locked during this time and no out of hours contact number was provided - I was unable to access my belongings for departure during this time, which was quite inconvenient. The hotel may like to consider manning reception area for events like this, to ensure that a member of staff is able to assist guests/in emergencies etc. For those considering staying here in future, please bear in mind that this hotel is not within walking distance to shops etc. you’ll need a car to drive, otherwise you’ll be very reliant on taxis.

Very poor service, rude dining area staff which literally kicks you out from the dinning area 5 minutes after breakfast/lunch/dinner time is over. Friendly staff in Reception and bar area though. The hotel definitely needs to conduct some customer service training. Food choices are plentiful, limited choice of drinks though, only 2 cocktails are available FOC. Rooms are small sized.

We enjoyed our stay and felt really welcomed and relaxed. As we heard, this might be one of the last reviews, because the hotel chain itself might not exist in the future. Generally, it was definitely an experience and we wish the staff all the best. ✌️