Christiana
couple · Aug 2026
“Excellent staff, but the food could be better at the buffet”
The staff was perfect
The pools close early
Very Good
1,939 reviews
What guests liked
Could be better
Luxurious Accommodations
The Majestic Elegance – Punta Cana offers elegant suites with European marble, plasma TVs, and spa baths. Indulge in comfort and style during your stay.
Abundant Amenities
Enjoy access to a golf course, casino, supervised children's club, pool, and water sports. The resort caters to every guest, ensuring a memorable and entertaining experience.
Exquisite Dining Options
With 6 restaurants serving international cuisine, live music, and upscale dining experiences, your taste buds will be delighted. Don't forget to check out the 9 bars for refreshing drinks and cocktails.
Experience the epitome of luxury and entertainment at Majestic Elegance – Punta Cana. Book now for an unforgettable Caribbean getaway.
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All guests staying in one of our Elegance Club Rooms must be over the age of 18. Our Elegance Club offers an adults-only experience (18 years +) with private pool and beach areas, private VIP Lounges. When traveling with children, please enter their ages correctly. Children aged 2–12 years pay the applicable child rate, while Teenagers aged 13–17 years pay the applicable adult rate. Rates are calculated per person, per night and are not based on the room’s maximum occupancy. Any additional guest will incur an extra charge, subject to the applicable rates and conditions at the time of the update. If the guest is paying by credit card, the cardholder must be present during check-in time. Please be aware that 3rd Party Payments are not allowed, this includes corporate cards. The name on the credit card used for the booking should correspond to the guest staying at the property. In the event of an early departure, the property will charge you the total amount for your stay. No refund will apply for hotel services used during the day or not used or not consumed. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Multiple reviews mention poor hygiene practices (staff handling food without gloves) and pool maintenance issues (tiles falling), indicating notable cleanliness concerns.
Mixed but generally strong: standout positive interactions (e.g., Guest Service agent Rafael locating lost documents, adult-area concierge help) contrasted with inconsistent breakfast service and complaints about service tied to tipping.
Explicitly called out as 'Good location' and has beach access and on-site activities, making location a clear strength.
Standard quality for this hotel tier (no specific comments about room condition in the reviews).
Highly rated in reviews: fully all-inclusive, many on-site options (24-hour sports bar, disco, casino, beach activities, adult-only concierge), supporting an excellent amenities score.
Several reviewers note 'Great value' and praise the all-inclusive nature, suggesting strong perceived value.
Repeated comments that food is only 'ok', poor breakfast service, and hygiene concerns when handling food lead to a below-average score for F&B.
Overall sentiment leans positive with repeat guests and many praising the resort experience, though tempered by service inconsistency and cleanliness/F&B issues.
Christiana
couple · Aug 2026
“Excellent staff, but the food could be better at the buffet”
The staff was perfect
The pools close early
Cristian
couple · Aug 2026
“Tranquilo pero aburrido”
Preocupación por el lugar , limpio y bien cuidado
Fue mi segunda vez y bajo la calidad de alimentos, bajo nivel de entretención Los primeros dos días no hubo limón por lo cual los tragos y ensaladas eran con lo que habia
Claire
family_with_children · Aug 2026
“Wonderful Hotel, friendly staff, great food and atmosphere”
Everything was great
Could do with modernising the rooms and fixing the pool tile situation but neither of these affected the wonderful time we had
Dawn
solo_traveller · Aug 2026
“Excellent Resort will definitely return”
Clean resort and staff very friendly and attentive. Loved the Jr suite room with patio and adult swim up pool area. Assigned Butler Nathan made our 15th anniversary very memorable with surprised decorations in our room.
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