Karla
family_with_children · Aug 2026
Me encanta, es súper céntrico aparte de que es muy bonito y limpio. Es la segunda vez que me quedo ahí y seguirá siendo nuestra opción favorita para quedarnos cuando vamos a CDMX.
Very Good
1,482 reviews
What guests liked
Could be better
Luxurious Accommodations
Krystal Grand Suites offers elegantly designed rooms equipped with modern amenities like air conditioning, flat-screen TVs, and coffee machines. Each room features a private bathroom with a refreshing shower, ensuring a comfortable stay for every guest.
Convenient Location
Located in the vibrant San Angel district, our hotel provides easy access to popular attractions such as the Frida Kahlo House Museum, WTC Mexico City, Six Flags Mexico, and Chapultepec Forest. With the Benito Juárez Airport just 14 km away, guests can seamlessly travel to and from the property.
Exceptional Service
Our dedicated staff at the 24-hour front desk is committed to delivering top-notch service and ensuring that all your needs are met during your stay at Krystal Grand Suites.
Experience luxury, convenience, and exceptional service at Krystal Grand Suites. Book your stay now for an unforgettable experience.
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The property has the Stay Safe & Clean Sanitary Certification Please note that if you book a rate with breakfast included, it is included for 2 people. Additional people must cover the cost directly on the property. Breakfast included is american. Please note that for group reservations (more than 9 rooms), different policies and additional supplements may apply. A deposit may be required at the property.
Rooms were noted as clean and modern.
Staff were described as attentive, but communication issues were mentioned.
Location praised multiple times for being near parks and attractions.
Rooms were spacious and comfortable, but some had issues with pillows.
Amenities are sufficient, though food options could be improved.
Good value for the quality of rooms and location.
Breakfast options were limited, needing improvement.
Generally positive experiences with some mixed feedback.
Karla
family_with_children · Aug 2026
Me encanta, es súper céntrico aparte de que es muy bonito y limpio. Es la segunda vez que me quedo ahí y seguirá siendo nuestra opción favorita para quedarnos cuando vamos a CDMX.
Andrea
family_with_children · Aug 2026
“REGULAR.”
LAS SABANAS COMODAS
NADIE TE DA INFORMACIÓN SOBRE EL RESTAURANTE, A LA LLEGADA NO SIEMPRE HAY AGUA. SE ME HACE FRIO Y PARTE TE COBRAN EL ESTACIONAMIENTO... NO TE OFRECEN PANTUFLAS O BATA Y EN OTRAS SUITES SI....NO VOLVERIA
dafna
solo_traveller · Aug 2026
Limpieza
Motor lobby
brittowine
solo_traveller · Aug 2026
“Excelente opción”
Todo
Nada