Hotel Xbalamqué Boutique & Spa

Multiple reviews report foul/musty smells, cockroaches, dingy linens and worn towels; pool water and bathroom soap dispenser odor also mentioned — overall poor cleanliness.

Several guests praise attentive, friendly reception staff and helpfulness; a few reports of unresponsive staff or poor attention balance this to a generally good but inconsistent service level.

Consistently noted as a strong point — great location near transport/park and attractive surroundings; many guests explicitly cite location as a reason to return.

Frequent complaints about room odors, humidity, incorrect bed assignments, lack of in-room phone, poor views and uneven floors — rooms are functional but have notable issues.

Pool and on-site restaurant/coctails are positives and frequently mentioned; some maintenance/cleanliness issues with the pool and facility upkeep lower the score slightly.

Several guests describe the hotel as inexpensive and good value for the price; basic comfortable offerings make it attractive for budget-conscious stays.

Restaurant and cocktails are praised (good quality and prices at happy hour); breakfast is often liked but occasionally served cold or considered not worth the add-on.

Overall mixed-positive: strong location, good price and pleasant restaurant/service in many cases, but recurring cleanliness and room issues temper the overall stay.