brijal
family_with_children · ago 2026
I would like to formally express my disappointment with the reception staff and the way they treated guests.Their behaviour was unprofessional, unwelcoming, and lacking in basic courtesy.They did not make an effort to assist guests in a respectful or friendly manner. More importantly, I noticed what appeared to be clear favouritism and unequal treatment towards certain people.This kind of partiality is unacceptable, especially in a professional environment where every guest should be treated equally and with respect. I believe the management should take this matter seriously, review the conduct of the reception staff, and ensure that all guests receive fair, respectful, and professional treatment. I hope appropriate action will be taken to prevent similar experiences in the future.first time I can see like that hotel
last year l alredy travel Seville and we are staying occidental sevilla pool hotel it's good vibes and good memories but this time we are with kids and totally disappointed





























