kennethfL3081HC
Friends getaway · Apr 2026
“Thanks Hotel Riu Cancun”
What an amazing place to spend a few days instead of the air b and b . Great helpful staff and fun as heck !!
Very Good
716 reviews
What guests liked
Could be better
Luxurious Spa Experience
Pamper yourself with a visit to the spa offering massages, body treatments, and facials for ultimate relaxation.
Exciting Recreational Amenities
Enjoy 4 outdoor swimming pools, a nightclub, and a health club for endless entertainment options during your stay.
All-Inclusive Features
Indulge in complimentary wireless internet, babysitting services, and multiple dining options including a buffet breakfast and poolside bar.
Immerse yourself in the luxurious amenities and activities at Riu Cancun - All Inclusive for a truly memorable getaway.
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• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. A deposit may be required at the property.
Several mentions of rooms not being clean and worn bedding.
Staff were always smiling and helpful, and excellent service was noted.
Great location, within walking distance to attractions.
Rooms are clean but need updates, and some issues were reported.
Many bars and pools, with good activities provided.
Value for money was considered good.
Food was good overall, but some quality concerns were noted.
Overall stay was enjoyable and guests expressed desire to return.
kennethfL3081HC
Friends getaway · Apr 2026
“Thanks Hotel Riu Cancun”
What an amazing place to spend a few days instead of the air b and b . Great helpful staff and fun as heck !!
29martib
NONE · Mar 2026
“RIU Cancun - Spring Break 2026”
I've stayed at this resort multiple times. Enjoy we have enjoyed it every single time. The staff is wonderful...Alejandra in the lobby bar was a joy & Keke at the buffet every morning always went above & beyond couldn't ask for better people.
inderdips2026
Family · Mar 2026
“Awful experience”
This was an absolutely horrific experience. My family and I were attacked by other guests, and instead of helping us, the resort staff ignored us. My cousin suffered a broken nose and was pleading for assistance, yet no action was taken. We were removed from the hotel late at night without access to our belongings. Even worse, the attackers were allowed to stay. This resort clearly does not care about safety or accountability.
ekemb
Family · Mar 2026
“DON’T COME HERE”
I am extremely disappointed and disturbed by what happened at this resort. We were attacked and threatened, yet staff refused to help or involve proper authorities. Even with evidence and witnesses, we were treated unfairly and forced out. The lack of care and accountability is shocking.