Excellent
247 reviews
What guests liked
Could be better
Luxurious Accommodation near South Tulum Beach
Hotel Panamera in Tulum offers a 4-star experience with an outdoor pool, free parking, and a lush garden. Unwind and Dine in Style at the on-site restaurant serving Greek and Mediterranean cuisine with special dietary options available. Convenience at Your Fingertips with room service, a 24-hour front desk, and tour arrangements. Book now for a memorable stay at Hotel Panamera.
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In the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Had issues with theft and lack of security, leading to concerns over cleanliness and safety.
Servers were exceptionally warm and attentive, positively highlighted in the second review.
The location is noted as upscale and calm, with good access to other amenities.
The room was small, uncomfortable, noisy, and basic; lacked ventilation.
Beach club and food were great, adding positive sentiment to the stay.
General good value noted, despite some issues with cleanliness and room quality.
The food was consistently noted as good, with enjoyable dining experiences.
Overall positive despite significant concerns over cleanliness and safety.
María José
couple · Aug 2026
“Precioso lugar para pasar unos días. Moderno pero con estilo. Fos piscinas preciosas. Habitaciones amplias. Volvería si”
Me encantó todo en general. Como era el hotel moderno, bonito y bien situado. Dos piscinas preciosas. Un roof top estupendo y muy cerca de todos los sitios para cenar y tomar algo.
Del alojamiento todo. Lo peor que fuimos en agosto y no había demasiados gente y que como en tantos lugares había llegado el sargazo
David
couple · Aug 2026
“Excellent rapport qualité-prix en juillet/août”
Les deux piscines sont incroyables dont une à l’eau de mer. Le personnel, très agréable, y compris ceux en charge de garer la voiture. La chambre est très belle et esthétique. Les vélos à disposition des clients gratuitement.
Les prix excessifs du restaurant.
melissahM5157XL
Couples · Jul 2026
“The most amazing time spent relaxing”
My husband and I went to panamera in July and everything was great! Our room was nice and cozy, with a private plunge pool on the roof which was a perfect touch for a night time deep and stargazing. The hotel and restaurant staff were absolutely amazing they made our time at the hotel perfect! Jose also made some of the best cocktails while we there. Everyone was welcoming and helpful. Especially the front desk! The beach wasn’t at its best since July is sargassum season but it didn’t matter because panamera pools are the best! Also if you get a chance get a massage the masseuse there is absolutely amazing! We will definitely be back to panamera again!
Uri
couple · Jul 2026
Great beach, nice pool, helpful stuff, good atmosphere.
There was no door to the toilet, it was wide open to the room. I know that in some hotel rooms the shower has a glass window or a tub in the middle of room, but In this one it was the actual toilet…