sonia
couple · Jul 2026
“Brilliant would defo stay again”
Remote hotel set in the jungle, such a unique experience. Staff are so attentive and really made the stay great. Alex is so lovely and thoughtful.
Nothing
Excellent
269 reviews
Carretera Tulum-Boca Paila Km. 6.5, Tulum
What guests liked
Could be better
Luxurious Accommodation with Free Bikes
Hotel Ma'xanab Tulum, located just steps away from South Tulum Beach, offers 5-star accommodation with free bikes for guests to explore the beautiful surroundings. The air-conditioned rooms with free WiFi and private bathrooms provide a comfortable stay, with some rooms even boasting terraces and sea views.
Dining Options and Fitness Centre
Indulge in authentic Mexican cuisine at the hotel's restaurant, which also caters to vegetarian, vegan, and gluten-free preferences. After a flavorful meal, guests can stay active at the fitness centre or take a refreshing dip in the outdoor swimming pool.
Concierge Services and Tour Organizing
Experience top-notch hospitality with room service, concierge assistance, and tour planning available at Hotel Ma'xanab Tulum. Explore nearby attractions like Tulum Archeological Site and Parque Nacional Tulum with ease, making your stay both relaxing and adventurous.
Book your stay at Hotel Ma'xanab Tulum now to enjoy a blend of luxury, convenience, and personalized service.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
sonia
couple · Jul 2026
“Brilliant would defo stay again”
Remote hotel set in the jungle, such a unique experience. Staff are so attentive and really made the stay great. Alex is so lovely and thoughtful.
Nothing
Alexander
couple · Jun 2026
“Très décevant !!!”
L’hôtel était bon, l’emplacement très bien.
L’hôtel était presque vide. Pas possible de se baigner dans la mer à cause des sargasses; odeur très forte. L’hôtel aurait pu nous prévenir. Le fait de nous avoir fait payer en avance sachant que l’hôtel était vide. Prix trop élevé.
Federico Mayr
solo_traveller · May 2026
My wife and I celebrated our honeymoon here. The room was exceptional, with ocean view and our private mini pool, which was really a perk. The front desk staff and the staff at the restaurant and beach club were extremely kind and professional - they even gifted us a welcome bottle of wine to celebrate! A special mention to the restaurant: the dishes we tasted were indeed great - loved the octupus. Overall the experience at this hotel went above and beyond what we expected and we were glad to spend our honeymoon here
Tina
couple · Apr 2026
“Dschungel Vibes und perfekter Service”
Wir hatten ein traumhaftes Zimmer mit eigenem kleinen beheizten Pool und herrlichem Blick aufs Meer. Das Zimmer war sehr geräumig und gut ausgestattet. Das Personal war unglaublich nett und zuvorkommend. Die Lage des Hotels an einer ruhigen Ecke des Strandes war sehr gut.
Der Essbereich / Restaurant unten am Strand ist relativ lieblos und wenig charmant gestaltet und lädt nicht zum verweilen ein. Hier ist noch Luft nach oben.