Very Good
4,838 reviews
What guests liked
Could be better
Central Location
Hotel Mai Amsterdam is conveniently located in the heart of Amsterdam, just minutes away from Dam Square and other popular attractions. Perfect for exploring the city on foot.
Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with flat-screen TVs, free WiFi, and private bathrooms. Relax and unwind in style during your visit.
Helpful Staff
Our multilingual staff are available 24/7 at the front desk to assist you with any inquiries or recommendations. Feel at ease with their friendly and professional service.
Experience the best of Amsterdam at Hotel Mai Amsterdam. Book your stay now for a memorable trip.
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Please note that when booking 9 rooms or more, different policies and additional supplements may apply. Please note that if you would like to reserve additional beds within one room, please contact the property. Please note that the hotel does not accept cash payments. All charges for the room, breakfast, city tax and incidentals will be processed at check-in. Please note that Guests can make a reservation of maximum nine rooms. Only nine rooms will be accepted by the hotel. If you make a reservation of more than nine rooms the hotel is obligated to cancel the extra rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Cleanliness was often rated as satisfactory, but some rooms were noted as dark and lacking upkeep.
Most staff were described as friendly and helpful, although there were some concerns regarding one staff member.
The location was praised for its proximity to the train station and central attractions.
Rooms were generally spacious but some lacked adequate lighting and amenities.
Amenities such as self-service bar were appreciated, but some rooms lacked basic facilities.
Some guests felt the pricing was high compared to what was offered, leading to mixed sentiments.
Breakfast received negative feedback for quality; many found it unsatisfactory.
Overall, guests enjoyed their stay but highlighted room issues and value for money concerns.
hela
family_with_children · Aug 2026
Tout
Ménage pas bien fait elle a laissé verres sales et la poubelle dans la chambre. Et attention quand vous faites chekout en ligne ils vous mettent que c’est possible à 13h sans rien payer mais quand j’ai demandé c’était 75 euros il faut lire en tout petit une feuille à la réception bien sûr on lit pas
Alina
solo_traveller · Aug 2026
Very nice boutique hotel close to the central station.
I8325YIemmaf
Family · Aug 2026
“Central, cute and quirky!”
A quirky boutique hotel in a fantastic location. Located on the edge of China Town, we found there were plenty of places to eat and the area had both a safe and lively atmosphere at night for families. The hotel is conveniently located on the doorstep of central station from where the trams, canal cruises and metro can be caught when exploring. We personally caught the tram to the Museum Quarter however it would have be easily walkable had it not been a heatwave! We stayed in a triple room which in my opinion was massive for a city hotel. The room was spotlessly clean and was serviced daily. The aesthetic of the hotel was appealing and could be seen in the decoration of the rooms as well as the hotel as a whole. The beds were comfortable and the air conditioning was exceptionally good. Some guests have commented about noise in some reviews however we stayed towards the back of the hotel (with a view of other buildings) and it was very quiet and were not disturbed by any other guests at all. The bathroom was a good size however the shower could be considered a little to dark. There is very limited wardrobe/hanging space however I assume this would not affect too many people if you were not staying many nights. The hotel amenities were good for a city location. Breakfast was amazing with several dishes made fresh to order including pancakes and omelettes. As we had an early fight into Amsterdam and a late flight out, the luggage store was very convenient. The honesty bar was a nice touch and it was pleasant to play cards and talk to other guests and staff on the lounge/lobby on an evening. A shout out to Michael here who worked in the evening and seemed to remember most guests and what they had visited during the day. The only negative about the hotel was the lifts which were out of order several times during our stay. This meant a rather perilous trek up or down very steep stairs. I'm sure it was just a brief maintenance issue during our stay and would not put me off staying here again or recommending the hotel to others. I would highly recommend staying at Hotel Mai Amsterdam - we certainly had a great time here.
hollynD7713DM
Couples · Aug 2026
“Lovely”
Honestly, we weren’t expecting 5* quality from this hotel, purely because it was so reasonably priced to say that it was located right by central station. However, this hotel has simply been AMAZING, rooms were lovely and clean, cleaners came in daily (if you wanted), that atmosphere in the hotel was beautiful, we read reviews saying that the walls were thin and staff weren’t very friendly but we had no bad experiences. Staff were lovely from checking in to checking out, the front desk is open 24/7 if there are any issues but we had none. Me and my partner have already recommended this hotel to family and friends. The only aspect we cannot comment on is the breakfast as we didn’t have any food during our stay but I’m sure it’s lovely.