Gloria
couple · jul 2026
“Very good, ending very badly with Security Company (Allied)”
Hilton Staff were kind and helpful at all times.
Unfortunately, the Security Staff (Allied Security) was extremely aggressive and I was subjected to intimidation when something so simple as not having the correct parking card inserted. This caused a delay in getting to the airport and I was rattled by the experience. The woman guard was yelling at me. Stating that I was trying to get free parking. When I told her I paid in advance, she continued to harass me. It wasn’t until my partner got someone from the front desk to diffuse the misunderstanding. And, after I showed proof of payment. She finally left me alone. Hilton Hotels may want to step in and state that the security should be helpful, instead of harassing customers. I may not stay at that Hilton again because of this bad experience.