Curiosity630771
Business · Aug. 2026
“Charged erroneously and duty manager refused to reverse charge”
Good stay at the hotel , but was disappointed and shocked to find I was charged for taking a bottle of toiletries item that I did not take. I contacted the hotel to say this was an error and that I did not take this item, but the person in charge did not take me at my word and refused to reverse the charge. Now escalating matter as formal complaint. Left such very bad taste and sullied an otherwise pleasant experience.





























