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Era Hotel & Spa Tulum — Tulum

← Tulum hotels

Excellent

68 reviews

9.4

★★★★★

Era Hotel & Spa Tulum

Calle 6 Sur, entre 7 sur y 5 Sur, La Veleta, Tulum

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About this hotel

What guests liked

Clean roomsFriendly staffGreat locationComfortable beds

Could be better

Limited parkingExpensive breakfastNo spa services

Luxurious Accommodation
Era Hotel & Spa Tulum, located in Tulum, offers 4-star accommodation with a garden, free parking, and a restaurant. Each room features modern amenities like air conditioning, private bathrooms, and some even include a kitchen.

Convenient Services
This hotel provides guests with room service, concierge assistance, and free WiFi. Additionally, airport transfers and bicycle rentals are available for exploring the beautiful surroundings of Tulum.

Relaxing Retreat
Enjoy a peaceful stay at Era Hotel & Spa Tulum, where you can start your day with a delicious continental breakfast. With Tulum's attractions nearby and cozy rooms to unwind in, your vacation will be both comfortable and memorable.

Book your stay at Era Hotel & Spa Tulum for a perfect blend of luxury and relaxation.

Facilities

Health or beauty spa nearby

Offsite parking discounted rates available

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Terrace

Family rooms

Luggage storage

Location

Available rooms

Good to know

Check-in from 03:00 PM Check-out until 11:00 AM

Please inform Era Hotel & Spa Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.

Groups: When booking more than 4 rooms, different policies and additional supplements may apply.
Parking: Free private parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
Pets: Pets are not allowed.
Children and extra bed policy: Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 0 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Checking prices…

9.4 · 68 reviews

Guests

You won’t be charged yet

9.4 · 68 reviews

Cleanliness7.5

Service8.3

Location8.1

Room Quality7.8

Amenities7.2

Value for Money6.9

Food and Beverage7.3

Overall Experience8.0

Luis Eduardo

Mar 2025

8.0

It'a good choice if you aren't to picky

patrik

Jan 2025

8.0

Teresa at the reception was absolutely perfect and accommodating; she definitely adds value to the entire hotel. It's a pleasure to have staff like her.

Claudia

Apr 2024

4.0

The water came out mostly cold in the shower and the drain was closed so the water went down slowly. Was only there for one night place was clean the lady that was at the reception at night was friendly.

Steven

partner · Feb 2024

6.0

We had a fun stay. Hotel staff excellent. The hotel itself is okay, but nothing special. The setup of the room is a little odd, with the shower beside the bed, seperate from the toilet. Convenient for local bars and restaurants.