Very Good
10,747 reviews
What guests liked
Could be better
Luxurious Accommodation
Experience elegance and style in our rooms at Emperador. Enjoy free WiFi, flat-screen TV, and marble-floored bathrooms for your comfort and convenience.
Prime Location
Perfectly situated in the heart of Madrid, our hotel is a stone's throw away from Gran Vía, the Royal Palace, and Puerta del Sol. With nearby metro stations, exploring the vibrant city is a breeze.
Spectacular Rooftop Experience
Unwind at our seasonal rooftop swimming pool and terrace, offering breathtaking city views. Sip on cocktails while taking in the sights of the Royal Palace, Almudena Cathedral, and Gran Vía Avenue.
Book your stay at Emperador now for a truly unforgettable experience.
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Please note that check-in is possible from 14:00. The rooftop pool is open from 1 May to 30 September. Please note that parking spaces are limited and cannot be reserved in advance. When booking more than 4 rooms, different policies and additional supplements may apply. The swimming pool will be open during the month of May, weather permitting.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027 A deposit may be required at the property.
Consistently mentioned as very clean; many reviews highlight cleanliness positively.
Multiple reviews praised the service as excellent and staff being friendly.
Location frequently cited as a highlight; close to major attractions.
Some complaints about small rooms and old facilities; impacts average sentiment.
Amenities were generally praised, but some concerns about limited breakfast options.
Good value perceived, though some felt it was a bit expensive; overall satisfactory.
Diverse sentiments about breakfast offerings and limited fruit; slightly lower score.
Overall experiences were positive with many guests expressing a desire to return.
Katherine
family_with_children · Aug 2026
“Great base if you plan on seeing the city. Rooms need to be updated”
The location was brilliant, very central and could walk to most places. Staff were nice. Bathrooms in the rooms were good and shower was brilliant and strong.
The rooms were extremely dated. The decor, beds, tv…it could all do with modernisation. The plug points are so slow to charge. Breakfasts was disappointing - not a huge selection
Turki
couple · Aug 2026
The location and the rooftop pool the best in the city the staff were great and friendly
The bed a bit small
Jürgen
couple · Aug 2026
“Wir haben uns sehr wohl gefühlt und würden jederzeit wieder buchen. Top Lage, Wunderschönes Hotel”
Sehr leckeres Frühstück mit einer sehr großen Auswahl, Frühstücksachen wurden stetig bis Schluß nachgefüllt, Wir wohnten im 9. Stock und hatten eine super Aussicht. Lage war für uns zur Stadterkundung perfekt. Pool war der Hammer. Haben auch die Gastro am Pool genutzt. Sehr lecker gegessen.
Emilie
solo_traveller · Aug 2026
“Un bel hôtel bien situé”
La vue superbe du roof top Le calme absolu de la chambre Le personnel adorable et très professionnel La piscine L'emplacement hyper central dans la ville
La chambre un peu sombre Le petit déjeuner était un peu décevant pour ce prix Les prix démesurés sur le rooftop L'hôtel devient un peu vieillot dans la déco