Eleanor
extended_group · Aug 2026
Really good value for what we paid, staff were incredibly friendly upon arrival and check out, room was clean and beds were very comfortable. Amenities in the room were good.
Very Good
7,244 reviews
What guests liked
Could be better
Waterfront Location and Modern Accommodation
DoubleTree By Hilton London Excel offers a prime waterfront location near London City Airport. The hotel boasts bright rooms with free WiFi, 40-inch LED TVs, and private shower rooms. Some suites even feature balconies with stunning waterfront views.
Dining and Fitness Options
Indulge in modern Italian cuisine at The Restaurant, or unwind with a drink at The Bar while enjoying superb waterfront views. Keep up with your fitness routine at the on-site Fitness Room equipped with cardio equipment. Additionally, guests can enjoy a hot and cold breakfast buffet with a variety of options.
Convenient Amenities and Nearby Attractions
With 24-hour room service, guests can enjoy convenience at any hour. Explore nearby attractions like The O2 Arena, Canary Wharf, and the ExCel Exhibition Centre, all within easy reach from the hotel.
Book your stay at DoubleTree By Hilton London Excel for a memorable waterfront experience.
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A credit or debit card authorization of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. A deposit may be required at the property.
The room was dirty, clumps of hair everywhere.
The staff were very friendly and tried to help as much as possible.
Ideal location for City Airport.
The air conditioning did not work properly.
The restaurant and bar areas are nice.
Incredibly expensive for the quality standard of the room.
The food was very good.
Comfortable stay for one night with a good location.
Eleanor
extended_group · Aug 2026
Really good value for what we paid, staff were incredibly friendly upon arrival and check out, room was clean and beds were very comfortable. Amenities in the room were good.
Harini
couple · Aug 2026
“Convenient and clean”
We were going out in Canary Wharf so it was easy travel (due to the DLR). Staff were nice. Rooms were clean.
Nothing to dislike. There was a toy left behind by the previous people but it did no harm.
Ayo
couple · Aug 2026
“Good location. Great service from staff”
Close to train station
N/A
Yolanda
family_with_children · Aug 2026
“Espectácular”
Muy confortante cómoda la habitación preciosa y con unas vistas espectaculares el detalle del cumpleaños de mi hijas delicioso
El wifi no llegaba ala habitación porque era una planta 8