DoubleTree by Hilton Las Vegas East Flamingo

“Phenomenal!!!”

Every experience of this hotel thus far has been amazing! From all staff interaction, to the food, to the room, and the overall atmosphere. This hotel is a must stay if you're in Las Vegas! Alisa was an absolute delight! She had such a positive vibe 😁 Not only is she an excellent server, but also an amazing cook. I will absolutely be coming back to this hotel again. I cannot give this place and their staff enough praise. As a a hotel manager, I see everything that they are doing right. I am enthralled with the positivity and the care that they put into our stay. My husband and I chose this hotel to come and stay for our 15 year wedding anniversary, and from the start we were treated like royalty by Jaya. Then we got up to our room to find a bottle of champagne for our anniversary. Everything has been perfect! I can't imagine my husband and I having gone anywhere else for this special occasion. 🩷

Beds were comfortable.

It felt more like a motel than Hotel. The location was very dim and isolated. No housekeeping after 4pm. Also for most of the weekend only one elevator was working.

“The loss of my cell phone, and the great people at the Hilton who enabled me to recover it.”

First of all, this is a lovely hotel which I've stayed at before. But this time was especially important because I left my cell phone in the cab that brought me there at 1:00am. And I paid cash and didn't know the name of the taxi company. It was thanks to the hotel staff -- Marci, the manager, and Brian a tech person, who helped me get it back. It took some doing but they just got to it. Thanks to them I found the right T-Mobile office to disconnect the number, I learned about taxis in Vegas and how they handle left items (I assumed it was unrecoverable), and got the security camera photos of the cab. Brian went to work on this and he ultimately got a clear picture of the cab number and cab company and the exact time it happened. At every step these two people were extremely helpful and kept up my spirits. I had all of my trip photos on the phone and foolishly hadn't PIN protected it (I know... but it's a long story, and I learned my lesson) so anyone could get my contacts list and view all the text messages, which was very disconcerting. But once we had the critical information it was a matter next of connecting with the taxi company, which we found had been bought by another company, and contacting them and then talking with the person who handled this the following day. When I called him back to check how it was going, he just said, "I have it in my hand." It seemed almost miraculous. So thanks again to Marci and Brian and Hilton too which created the kind of culture where caring and kindness seems to be the norm. And thanks to the cab company too -- from the driver up to management who recovered this. Smiles all around! Bless you all.

Inside is very clean !!

Homeless around there