Candlewood Suites - Las Vegas - E Tropicana by IHG

El servicio muy amables

Hotel and room were very clean and well kept.

We had some complications with our trip which had nothing to do with the hotel. We drove from Boulder to Vegas in just under 18 hours in my Tesla that was giving me a ton of trouble(no airconditioning as well as charging issues). We arrived at the hotel at roughly 11:30pm after hours of no air conditioning. We weren't going to have air conditioning on the way home to San Diego the next day, so we decided to cut our stay at the hotel very very short again at no fault to the hotel. We left at 3am to beat the heat getting a solid hour of sleep. Hotel was kind enough to allow us to store our expensive mountain bikes in our room. We were exiting and the attendant had taken our key cards, but I had asked if I could take the bikes to the car, then come back inside for coffee for the drive. Upon returning to the door I also needed an emergency bathroom visit. Something I ate the evening prior had made me sick. I arrived at the door desperate for the bathroom and the attendant was gone. I used the phone to alert the attendant I was there, but the phone just wrang and wrang and wrang and wrang. It was devastating to say the least and won't dare go into what I had to do next. Had we got to stay the night as planned, enjoyed the room and the hotels amenities, I would have given the hotel a perfect 10. But, they failed me when I needed them the most. Maybe it wasn't done on purpose...i will never know, but she had been there just minutes before. The memory of morning and what ensued will always haunt me and I don't think I could ever return to the hotel.

“Más o menos”

La habitacion

El personal de la recepción de la noche muy mala atención

The tv guide never matches what is really on each channel. And not a good selection of channels.