Very Good
772 reviews
Arena Gorda - Macao, Provincia La Altagracia, 11517 Punta Cana
What guests liked
Could be better
Luxurious Accommodation
Experience comfort and luxury at Bahia Principe Fantasia Punta Cana - All Inclusive. Each room is equipped with a flat-screen TV and some units even offer a cozy seating area for relaxation.
Exciting Activities
From snorkeling to windsurfing, there is no shortage of fun activities to partake in during your stay. Dive into adventure and make unforgettable memories exploring the beautiful surroundings.
Convenient Amenities
Enjoy the convenience of free WiFi, on-site dining at the restaurant, and complimentary private parking. Additionally, indulge in shopping at the property's shops for souvenirs and essentials.
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Your reservation charge will appear on your credit card statement under the name of: VIAJES GRUPO TURISTICO INTERNACIONAL S.A. Charge will be processed from Palma de Mallorca, Spain. Payment at the property is not accepted. The payment of the reservation must be made through a payment link, within 24 hours of the message being received. All reservations are paid in US dollars. Unpaid reservations will be canceled prior to arrival. In case you require an invoice, it will be provided by a VIAJES GRUPO TURISTICO INTERNACIONAL S.A., local invoices are not available.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Multiple complaints about late or missing housekeeping, torn sheets and an instance of water in the room after an AC leak; cleanliness is inconsistent.
Mixed: several mentions of very friendly and attentive staff, but also reports of slow service when busy, an unfriendly receptionist and problematic medical service.
Positive mention of a good beach with ample chairs/umbrellas and convenient family-oriented surroundings.
Rooms described as spacious but with issues: AC malfunction/leaks, some old installations and worn linens reported.
Standout for families: excellent water parks, children's areas, castle show, varied activities and themed entertainment for kids and adults.
Mixed value: all-inclusive plan and family offerings are strong, but undisclosed extra restrictions and perceived overcharges reduced perceived value for some guests.
Generally praised: multiple mentions of very good meals and spectacular themed restaurants with good flavor and quality.
Overall positive, especially for families and children due to activities and shows, tempered by service and cleanliness problems reported by some guests.
Walter Alexander
family_with_children · Aug 2026
“Si volvería”
El área de recreación del hotel para niños es muy buena
Que me ofrecieron 3 camas y 1 sofá cama pero llegué y solo habían 2 camas con 1 sofá cama. Solucionaron colocando una cama de 1 plaza(no era lo que solicitamos antes de llegar pero solucionaron con algo)Pero igual nos acomodamos para dormir.
erison
family_with_children · Aug 2026
Si el alojamiento está bien
Los mosquitos es mucho es una plaga
Ramona
family_with_children · Aug 2026
“Me encantó la comida las instalaciones un amor”
Si hermoso
Si lo recuerdo perfectamente
Maria
solo_traveller · Aug 2026
Me sentí super encantada