Good
4,555 reviews
What guests liked
Could be better
Luxurious Studio Rooms
The Collective Canary Wharf offers stylish studio rooms equipped with modern amenities like a flat-screen smart TV, a well-equipped kitchenette, and a private bathroom.
Spa and Wellness Center
Indulge in relaxation at the on-site spa and wellness center featuring a sauna and an indoor pool, perfect for unwinding after a busy day of exploring the city.
Concierge Services and Business Center
Enjoy the convenience of a 24-hour Concierge desk for local tips and a business center with newspapers for any work-related needs during your stay.
To experience the luxury and convenience of The Collective Canary Wharf, book your stay now!
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-ARK Canary Wharf is an adult only hotel (no under 18s). -The same credit card used to make the booking must be presented at time of check-in along with a photo ID. When booking 8 rooms or more, different policies apply. -To check the validity of your credit card and guarantee your booking, we reserve the right to temporarily hold a pre-authorized amount during your stay. The same credit card used to make the booking must be presented at time of check-in along with an ID. -For stays of 1–6 nights, housekeeping will be provided on the 4th day. For stays of over 7 nights, weekly cleaning will be provided as usual. Additional cleaning available upon request. -Please note there are no ACs in the studios, however, if required, fans are available from the hub. -This property does not accommodate hen, stag or similar parties. -Please note all special requests are subject to availability and additional charges may apply. -When booking 8 rooms or more, different policies apply. -Bar service at Mthr (Floor 20) has now stopped. Evening menu available at Another Brother (Ground Floor). Check timings at Hub. -Quiet hours are between 23:00:00 and 08:00:00. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Quiet hours are between 23:00:00 and 08:00:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Multiple reviews indicate significant cleanliness issues, including dirt and mold.
Generally positive comments about service, despite some issues with specific staff behavior.
Positive remarks about the location are present in some reviews.
Room size and amenities received mixed feedback, with some finding them inadequately sized.
Some amenities were reported as out of order or disappointing, affecting overall satisfaction.
A common theme across reviews is that the cost did not reflect the quality provided.
No specific food and beverage comments, assigned a middle score.
Overall dissatisfaction noted, although some positive aspects were highlighted.
Debora
couple · Aug 2026
Personnel accueillant et compréhensif.
Pas d’aire conditionnée. Il faisait étouffant dans les chambre. Air irrespirable. Salle de bain minuscule obliger de laisser la porte ouverte pour pouvoir bouger sans se cogner aux murs.
Mittal
solo_traveller · Aug 2026
It is in quite nice area, clean, staff is good
Bathrooms are very small
Edith Amaka
couple · Aug 2026
“It was the washroom I’ve ever been in so small so tiny uncomfortable the bed was horrible and uncomfortable”
The pool gym and spa facilities
The rooms were horrible and uncomfortable too small
Grzegorz
solo_traveller · Aug 2026
“Good”
Everything
Nothing