Yotel Miami

Room not ready at check in. Staff were polite but not overly accommodating. Simply instructed us to wait in the lobby for an additional 45 minutes. It was pouring outside so a walk around the city to kill time was not a possibility. Once a room was available, the stay was pleasant.

Upon submitting this review I saw a note that said I had VIP access; not sure what the VIP access was & was not Informed upon check in. I checked in on 10/9/25 at approximately 11pm. I tried to do the self check in but the price varied from what I was expecting with no explanation on the tablet so opt to join the line and speak with the front desk agent. There was only 1 agent working and the line was long and slow moving. Upon reaching the agent he informed me the amount included facility fee to the refundable deposit & I received a voucher for 2 free drinks however the bar was closed. It was late so I headed straight to the room and knocked out. In the morning I always strip my hotel room before leaving. The pillows were badly stained and so was the duvet. Management needs to invest money in properly linen. Increase the staff & change the bar hours. This is Miami not Missouri. Other than this- the facility has great potential and it’s walkable to shopping, dining and Miami port

Called the front desk about the AC and not being able to change the temp was told maintenance would be up and they never fixed it. I noticed the filter vent was dirty took the filter out and it was absolutely disgusting, I cleaned it and pics are stay. The elevator is very confusing to use. And the door to the room slammed shut so hard that my finger got slammed in it and was bruised and hurt very badly. The light to the bathroom would turn on out iof nowhere. The food was very good, the reception workers were not the kindest people. If the hotel was not as close to the venue we go to on a reg basis I would not chose this hotel again.

everything was great, went for a concert and it was just a 10 min walk to the kaseya center! would’ve loved to use the other amenities but looked lovely either way.