Das Ludlow Hotel

“Not a bad option. Overall a pleasant stay.”

The room mini bar options are great. The room service which I have not tried also 24/7 which is great. Location is close to Soho/Nolita and iconic NY restaurants I loved the shower.

My room was very small. No space to open the suitcase. Some parts in the hotel felt outdated and I remembered the hotel and restaurant were very lively many years ago. Over $500 per night and you provide a paper cups for the Nespresso machine? It feels like best western hotel and not a boutique hotel. In my opinion - no value for money. Sorry.

“Fantastic”

Reception area, friendly staff, great location

Room size quite small, even for New York

“Nice Hotel, Disappointing Customer Service”

The location and views

The staff at The Ludlow were always friendly and polite, which we really appreciated. Unfortunately, our stay ended on a disappointing note. After enquiring about extending one of our two rooms, I confirmed which room we wanted to keep and mistakenly assumed everything had been arranged. While I accept that I should have checked for a confirmation, no one at reception mentioned that the extension had not been processed, despite several opportunities during our stay. On our last morning, we discovered we no longer had a room. The one we had originally requested was no longer available, so we had to accept a lower-category room at the last minute, causing us to miss a tour on our final day in New York. Having stayed in many hotels around the world, I expected a little more care in resolving the situation. While the hotel offered to compensate us on a future stay, I believe the best time to make things right was in the moment. Many international travellers may not return for years, if ever. Sadly, despite the lovely staff, this experience means we are unlikely to stay at The Ludlow again.

“I had a nice time, but wouldn’t choose it again.”

It’s a classic New York spot, I saw celebs in the lobby and the staff were super sweet and helpful.

No WiFi in the room. No coffee or espresso in the room.