St. Ermin's Hotel, Autograph Collection

“Great hotel in a perfect location”

I had a wonderful stay at the St Ermin's Hotel in London recently. The service was outstanding, from the Front Desk (whose kind staff - thank you, Denisa!) worked rapidly to accommodate early check-in during a very busy week for the hotel, to the Housekeeping, Concierge, and restaurant staff. Could not have asked for more attentive and helpful staff. And a lovely hotel to boot.

“A magical stay”

My husband and I had a magical stay at 100 Princes for our anniversary! The staff went above and beyond to assist us and ensure we were enjoying our stay. The hotel and rooms were beautiful and the food was amazing. We had the afternoon tea and it was delicious! The location was perfect for walking to the old city or the new city. We hope to stay again next time we visit!

“Beautiful property with really really small rooms”

We stayed at this property for four days and it was a looong four days. The room was very small (think of a small cruise ship’s lower deck cabins). I believe the website misrepresents the rooms. The safe never worked in the room and the staff didn’t seem to care. We tried to use the bar on the ground floor (Caxton Bar) but couldn’t find a waiter. We had sushi on the first floor. Let’s just say sushi isn’t this hotel’s thing! The lobby is beautiful and well maintained. The concierge was of limited help. The only suggestions were the bar or restaurant in the hotel. It is a great location however. Easy to walk to west end, Westminster Abbey, etc. we might stay here again but I think we can find a better place.

“Daniel”

This was a wonderful stay from the turn down service to the bar. Daniel took great care of me and really enhanced my trip.