Jose
solo_traveller · Juli 2026
La atención del personal buena
Que dejan una cafetera con la bolsa de café vencida ( como para no utilizarla)
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224 Bewertungen
Was Gästen gefallen hat
Verbesserungswürdig
Luxuriöse Annehmlichkeiten
Das Santuario Playa verfügt über eine Vielzahl luxuriöser Annehmlichkeiten, darunter ein Restaurant, einen Außenpool und eine Bar.
Bequeme Lage
Das Santuario Playa befindet sich nur eine kurze Entfernung von wichtigen Sehenswürdigkeiten wie dem ADO International Busbahnhof und dem Playa del Carmen Seehafenterminal entfernt und bietet Gästen eine günstige Lage, um die Gegend zu erkunden.
Moderne Annehmlichkeiten
Jedes Gästezimmer im Santuario Playa ist sorgfältig mit modernem Komfort wie Klimaanlage, Flachbildfernsehern und kostenlosem WLAN gestaltet, um einen angenehmen Aufenthalt für alle Besucher zu gewährleisten.
Erleben Sie das Höchstmaß an Luxus und Bequemlichkeit im Santuario Playa. Buchen Sie jetzt für einen unvergesslichen Aufenthalt!
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A deposit may be required at the property.
Several reviews mentioned poor cleanliness, including dirty rooms and inadequate cleaning service.
Staff were noted as helpful and friendly, particularly front desk employees.
Many reviews highlighted the excellent location near attractions and the beach.
Room quality issues included mismatched booking photos and general maintenance problems.
Amenities were insufficient, particularly the limited kitchenware and breakfast options.
Guests felt the hotel did not offer good value given the condition and representation of the rooms.
Breakfast was limited, though some guests enjoyed their meals.
Mixed experiences overall with a few notable positives, particularly service and location.
Jose
solo_traveller · Juli 2026
La atención del personal buena
Que dejan una cafetera con la bolsa de café vencida ( como para no utilizarla)
Guven
couple · Juli 2026
Hiçbirşeyi fotoğraflarla alakası yok ve personel çok kaba resepsiyon da duran NERİ dil bilmiyor söylediğimizi anlamıyor.
Tam bir hayal kırıklığı. Sinekler vadisi gibi heryerde sinek bokları var duvarlar sinek boklarıyla dolu odalar pislik içinde sinekler sürekli sizi ısırıyor ve çözüm sıfır klima kötü. Eşim hamile dedim 2 saat erken giriş yapabilir miyiz dedim. Malesef bizden para aldılar zorundaydık eşim hamile olduğu için parayı vermek zorunda kaldık patron a sordu NERI Yardımcı olmadı sineklerden eşim yatamadı ve orda kalamadık 1 saat sonra otelden ayrılmak zorunda kaldık. Çünkü pislik içindeydi havlular herşey çok pisti. Ve bizden aldıkları erken giriş parasını istedim kalamayacağımızı söyleyip Malesef vermediler. Eşim hamileydi. Tüm çalışanlar patron dahil hepsi kaba hiç yardımcı olmuyor kimse asla inanmayın. Sinekler vadisi sinek boklarıyla dolu hotel fotoğraflara aldanmayın.
elliemaym_13
Family · Mai 2026
“To say horrible is kind”
Not anything like the photos. Go somewhere else. This was a time share swap out, we were told it was a boutique hotel. Translation dump. Upon arrival I thought I was in the wrong place because the main entrance is next to a porn shop. Wrong. The front desk told us 50$ for an early check in, it was 30 min and the room was ready. The promised breakfast was taken away from us I don’t know why. The quaint pool is about the size of 3 king sized beds and very shallow. It is shared with the bar next door and anyone can go in it. One small threadbare towel is provided per person. Locals take their young children there. AC barely works in the bedroom. Shower head is so bad it gets everything in the area wet except you. The drains backed up and onto the floor after a 5 min shower attempt. Furniture is old and beat The rooms aren’t clean either. I’ve been to nicer Motel 6’s in New Jersey, for a fraction of the price.
marina
solo_traveller · Apr. 2026
El personal molt esquerp i gens amable. No ajudaven, al contrari, posaven pegues. L'esmorzar estava inclòs, doncs només incloïa cafè o tè, i no ens volien donar ni un got de llet pels nens, vam haver de discutir-hi... A més l'allotjament ple de mosquits a tot arreu, a les habitacions exagerat.