Grethe N
extended_group · Juli 2026
“Veldig flott hotell med god all inclusiv”
Bassengområdene, spisestedene og aktivitetene
Langt til stranda som hadde sjøgress i sommersesongen
Sehr gut
488 Bewertungen
Avenida Xaman-ha, Manzana 3, Lote 19, Condominio Playacar · 77710 · Playa del Carmen · Mexico, 77710 Playa del Carmen
Was Gästen gefallen hat
Verbesserungswürdig
Luxuriöse Annehmlichkeiten
Gönnen Sie sich eine Auszeit in der Sauna oder nutzen Sie die Unterhaltungsoptionen, die Ihnen vom Hotelpersonal geboten werden.
Familienfreundliche Aktivitäten
Genießen Sie einen Spielplatz und einen Kids Club für die Kleinen.
Günstige Lage
Fußläufig zum Playacar Beach und in unmittelbarer Nähe des Hafenterminals von Playa del Carmen.
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A deposit may be required at the property.
Housekeeping repeatedly praised ("HOUSEKEEPING-A+", "siempre limpio", "limpieza muy buena"); rooms and common areas described as well maintained and frequently attended.
Staff repeatedly described as attentive, friendly and professional ("Excelente atención del personal", "very professional staffs", "customer service is top tier"); strong positive service sentiment justifies a high score.
Beautiful tropical grounds and good resort setting noted, but several reviews mention long distances on property and lack of direct beach access / far to the beach, lowering the location score.
Rooms are kept very clean and junior suites well attended, but some guests cite hard beds, outdated toilet and shower privacy issues—mixed but generally solid.
Strong pool offerings (five pools, adults-only swim-up bar praised), varied entertainment and activities present; minor negatives include limited nightly entertainment variety, gym outdated and no lift.
All-inclusive offering, plentiful food and drinks and friendly service deliver good perceived value; some food critiques exist but overall guests feel it is worth the price.
Food receives mixed-to-positive comments: buffet variety and some restaurants (Asian/sushi) praised, steakhouse described as just okay, and some guests found dishes too spicy or had minor service issues (e.g., limited beers in room).
Many guests report an excellent overall stay, would return, and call the experience amazing or fantastic—overall very positive with a few minor issues noted.
Grethe N
extended_group · Juli 2026
“Veldig flott hotell med god all inclusiv”
Bassengområdene, spisestedene og aktivitetene
Langt til stranda som hadde sjøgress i sommersesongen
Ana
family_with_children · Juli 2026
“Bueno”
Las comidas
Las distancias entre habitaciones, lobby, salida, reception, y bares
Aneliza
couple · Juli 2026
“It was great for my babymoon”
the nature, atmosphere and food
no lift haha
Lucia
extended_group · Juli 2026
Excelente atención del personal, fueron súper cálidos y amigables. Las actividades expuestas eran entretenidas y divertidas. Generaron grandes despliegues artísticos, acercándonos a su cultura y sorprendiéndonos con su dedicación. ¡Esperamos volver pronto!
Respecto a la fiesta Pacha, local que se encuentra dentro del all inclusive, esperaba que refleje la cultura latinoamericana con música bailable del país o la región.