Maison Astor Paris, Curio Collection by Hilton

Great location and wonderful staff.

Very hot. There is AC but not enough. Make sure to request a fan in advance for summer visits.

“The best staff and it shows”

Where do I absolutely begin with this BEYOND fantastic hotel staff! The bonjours right at the door from the bell hop grabbing my bags and asking for passports. Americans sit! If u stand you are in their way. They want u to have a relaxed experience. Give your passports and have a juice that they provide. Since it was 100 degrees the juices hit the spot. I was helped by the beautiful Lindsey. She was so warm and helpful. Spoke English perfectly and answered all my questions. I also was greeted by a man named Aziz who also came over to say hello. The room was absolutely beautiful HOT but beautiful. As soon as I said it was hot with minutes housekeeping sent up a fan. Remember old buildings equals no AC. Jack Astor died on the titanic he designed the hotel you do the math how old the hotel is. The breakfast is on par but the staff again is brilliant. From the host to the wait staff to the ladies monitoring the buffet and let me tell u the best veggie omelette. Sweety was so accommodating. And the homemade Madeline’s of course. The whole experience was so amazing BECAUSE of the staff. The manager even came to welcome us back on one of the evenings when power had gone out due to the weather/ storm that came through. He was very kind and lovely and you can see the staff works well together because they are all so friendly to the guests. Way to go manager your team work shows. Americans remember even though it’s a Hilton (American owned) they are still French rules. They love bonjour and merci’s. They aren’t in a rush like we are. Chill out don’t talk loud in the lobby we can be embarrassing. My favorite front door guy Charles such a gentleman and always present. The best bartender manager Gregorie and the cutest guest relations Antanin. The receptionist crew; outstanding work Nima such a hard worker, Lindsey, Aziz and sweet Logan with the cute smile I will miss you all. Thanks for the amazing hospitality and experience. America Hiltons could learn some hospitality skills from you all.

“Perfect in Paris”

The heartbeat of this very comfortable hotel is the friendly and helpful staff. From the front desk to the lounge/bar and concierge desk, everyone is wonderful. Stephane Mouttet is a gem! The location is great as was our room. Our second stay here. We’ll be back. Merci!

“see above”

Both great!

The room was small, the bathroom door didn’t stay open and i used a wooden hanger to get some air into it. The staff were exceptional- in listening, providing information and helpful. The bar staff were amusing and efficient. The night staff of two young people were friendly and informative even at 0530, prior to my leaving the hotel for the airport! Left me wanting to come back for a third visit!!! thank you.