Lexi Las Vegas

“Be attentive while booking this hotel! When I came there they demanded me to pay twice more money!”

Be attentive with this hotel! When I came there they demanded me to pay twice more money! They say that they don't cooperate with booking and the price of their room is higher! While I was waiting two more people had the same problem. I wrote to booking, and the manager said they I can be in my room. So, I didn't pay more money but situation wasn't pleasant!

“Terrible”

I was surcharged when did was rebooked and prepaid

“Vegas is not the same robbed us by the services offered. Not service animal friendly...Pissd off VET”

Wasn't accepted due to service dog

Never got my full refund. They debited 225 dllrs and only refunded 28dllrs after requesting refunding me within 5 minutes of booking then finding out there's a 250 dllr deposit just for service animals which I did not see in the advertisement upon booking. Therefore I was wrongully charged twice for a service I never enjoyed and feel robbed .

“Disappointed”

No ine warned us there would be a additional fee of $ 34 a day my room was on the second floor by a roof top that had the fans for the ac units ,I could hear them all night . I also blame Booking. Com for the miscommunication, I had to pay the extra fee or I would lose the money I already paid on the room . The staff was great from start to finish