Layla Tulum - Nur für Erwachsene

“The staff was very friendly and understanding, and everything was professionally handled.”

Staff was very nice and helpful with any questions we needed, and made things very convenient considering the tight schedule we had with tours. They packed our breakfast to go and also brought breakfast to our room which helped us make it on time for the tours. Rooms were very clean and nice. During one of our outings we had problems with transportation before our check out and without a problem they extended the time and allowed us to do a late checkout.

The only problem we did notice was that when we booked it said the airport shuttle was included, but it was not. The person who picked us up and drives us to the hotel was a third party which we were not expecting.

“Charmant petit hôtel 🕌”

L’ambiance orientale dans les moindres détails 🕌 Belles chambres, confortables, super bien décorées et très propres Petit déjeuner à la carte, super bon de très bonne qualité. À prendre soit en bas soit à la terrasse de piscine, génial Le personnel est très gentil et souriant, avec un accueil personnalisé. Nous avons pu choisir notre chambre après la visite de 3 chambres différentes. Petit balcon donnant sur le patio, super agréable. C’était notre anniversaire de mariage, l’hôtel nous a offert un cocktail au pool bar de la piscine ! Très bien placé à 2 pas du centre, des restos…

Rien C’était super 😊

מלון מושלםםםם בעיצוב מרוקאי, יחס ושירות אישי וארוחת בוקר טובה

אהבנו הכל

“Our stay at the Layla Boutique Hotel was simply amazing!”

Our stay at the Layla Boutique Hotel was very good. The hotel is beautiful with a very unique architecture. The location is perfect as it's near the center of Tulum and very accessible. One of the things that we liked the most was having our included, free breakfast by the rooftop pool.The view up there is magical, especially at night time. Furthermore, the front staff was courteous and helpful. They interacted with the guests very well. One of the bartenders/servers, Marcos, was very respectful, kind, and thoughtful. He served our food with enthusiasm and loved engaging his clients in good, meaningful conversations. He served mostly at the rooftop bar. Finally, the property manager, Paola, was considerate, soft-spoken, and very professional. We had a little hiccup during our stay, and she quickly responded to the situation with respect and patience. I would recommend staying at this lovely hotel in tulum. It's magical.

N/A.