Las Terrazas VIP Pool Beach Club & Spa - Las Terrazas VIP Pool Beach Club & Spa

The staff is fabulous, they made sure my stay was comfortable. I recommend this place

The stove was unusable, the kitchen cabinet under the sink had a broken door held with a screw. The door would not lock, the place was moldy. The bathroom had a thick mold on the walls of the shower and the sink. We requested maintenance for the lock, they came attempted to fix the lock and failed to do so. A lady came in and applied heavy chemicals in the bathroom and she was not able to remove the mold.

Good place to stay

This is a honest review about our stay. Everything they offer or the pictures they show isn’t really what you see an is not worth you spending money on. For example: -Rotten/Rusted out microwave -Porch door would not lock or shut fully -Out of 3 acs, 1 did not work, 2 barely worked and in the high heat it’s horrible. -THEY CHARGE YOU FOR ELECTRICITY YOU USE. -On top of charging you for electricity the door would not shut or lock, ac air was escaping from all over the place with large cracks in the door. (how is that justified?) -Can’t use the faucet water for brushing, an had no purified water for us or portable water for us, we had to buy our own water. -Toilet paper has to get thrown in the trash can not be used in the toilet. -Bathrooms smell horrible at all times. -Construction all around and wakes you up early. - staff is rude and gives you attitude when you complain, stating nothing else they can do. -no privacy in the bathroom the window over looks the shower with no curtain or cover. -bathroom was rusted out an moldy everywhere. - area is not safe or secure they let anyone in even with security. We will never come back , the online pictures an reviews is not really what is there. What they advertise is false.