Hyatt Zilara Riviera Maya Erwachsene Nur All-Inclusive

“Wonderful Anniversary Trip”

We had an amazing stay at Hyatt Zilara Riviera Maya celebrating our anniversary! We stayed in a Club Level pool-view swim-up suite, and the service truly made this resort stand out. Our butler, Cristian, was exceptional. He made all of our dinner reservations as soon as we arrived, kept us stocked with bottles of my favorite wine, and even surprised us by decorating our room for our anniversary. His attention to detail made our stay feel so special. The food was excellent, with the Italian restaurant and sushi being our favorites. We never had trouble getting dinner reservations when we booked them upon arrival. The drinks were fantastic, especially in the Club Lounge where they served top-shelf liquor. There were always plenty of chairs available by the pool, so we never had to worry about finding a place to relax. We also enjoyed several of the included activities. The complimentary catamaran ride to a nearby cenote with Miguel was a highlight, and both the ceviche class and the Tortilla class were a lot of fun. We also enjoyed yoga, pilates, hydrotherapy, and an ice bath (all included). The only downside for us was the beach. Due to the sargassum, it wasn’t very swimmable and the odor kept us from spending much time there. Fortunately, the beautiful pools and outstanding service more than made up for it. Overall, this is a wonderful resort with exceptional staff, great food and drinks, and a relaxing atmosphere. We would absolutely return and highly recommend Hyatt Zilara Riviera Maya, especially if you’re looking for a resort where the service goes above and beyond.

“Quiet and peaceful”

We stayed at Hyatt Zilara Riviera Maya for a quick getaway and had a really enjoyable, relaxing trip. One of the biggest reasons we chose this resort was because of the gluten-free accommodations, and they did a great job. While the gluten-free options were somewhat limited, the staff was knowledgeable, the waiters were well-informed about what was safe to eat, and they took dietary restrictions seriously. Most importantly, I did not get sick during our stay, which made the vacation much less stressful. The resort itself is beautiful, well-maintained, and has a peaceful atmosphere. The pool was nice, but get there early or you won't get a chair. The only downside was the entertainment. If you're looking for a lively resort with lots of activities, this may not be the best fit, as the entertainment was nearly nonexistent. However, if your goal is to unwind and enjoy a quieter vacation, it works well. Overall, we had a great experience. The helpful staff, safe gluten-free dining, beautiful property, and relaxing pool made this a wonderful choice for a relaxing getaway.

“Dreamy”

Everything about this place is such a dream. Peaceful is also one. We’ve been to other all inclusive resort before but first time in an all adult and I have to say that as a woman of late 30’s this is the vibe. Everyone has been so helpful and friendly. We had to upgrade our room to an in swim suite with club level access and boy, it was the best decision! We had our own butler Raul who’s very attentive and responsive to all our requests during our stay. The front desk at night when we checked in was very lovely (I wish I didn’t forget her name). The bar tender too. Very friendly! Love the quiet atmosphere in the hotel and their services! Although, I hope to have more restaurant experiences there as there are only 4 choices and you always have to do a reservation for dinner which wasn’t really bad. Overall, great experience and I hope this doesn’t downgrade in the future.

“Hyatt zilara”

The hotel and staff were terrfic but the food needs improvement and all inclusive is about food.