Hotel Lumen Paris Louvre

“Disappointed”

The hotel has friendly front desk. However, housekeeping needs further training. We had to ask to refill coffee pods, stirrers, handsoap, bath towel and bathmats during our stay. There was also an issue with the TV and as this happened during the weekend, we were told that no technician could sort the issue out. The night before, we asked front desk to book a taxi for 3 people but they only booked one for two ! Our relatives also had similar issues. But did not report, ie a different pillow was requested but never materialised. Housekeeping also failed to refill coffee pods and bathmaths. One of our relatives also had problems with the flush in the toilets. This was a disappointing experience as a family, we were celebrating two birthdays and a wedding anniversary.

“Great experience”

Very clean, great service, excellent location.

“Great location for exploring Paris”

We stayed 3 nights at Hotel Lumen in the deluxe rooms and here is our assessment of the property Excellent location for exploring central Paris on foot - Louvre and surrounding attractions are walkable The staff are very helpful and friendly - we forgot items after we left and they were very responsive to arrange a collection The hotel beds were comfortable and for such a busy central location it was quiet Good water pressure in the shower Iron and board in room Good storage for such small rooms

If you want to experience a luxury stay please adjust your expectations - the place is clean and tidy but the bathrooms in particular are quite old and tired - we had mixers come out of the wall The place looks like it was last renovated about 20 years ago and could really benefit from an update both the rooms and common areas We didn’t use the breakfast so cannot comment on that we preferred to have breakfast and the many and varied cafes The air con was quite weak and noisy but got the job done

“Jw”

Lokalizacja cudowna, 2 kroki do louvre”u , hotel czyściutki, elegancki, mimo małych pokoi wnętrza wysokie co powoduje że czuje się komfortowo. Personel przemiły . Za równo panowie w recepcji jak i panie sprzątające. Jeśli lubicie dłużej pospać w recepcji można zjeść rogaliki i napić się wody czy herbaty lub kawy

Nic złego nie można powiedzieć. Wszystko było perfekcyjnie