Hard Rock Hotel Los Cabos

“Very nice Resort but would stay at a resort closer to town”

We just got back yesterday from staying 8 days seven nights at the hard Rock hotel in Los Cabos, Mexico. The hotel overall is beautiful, very clean and our four kids enjoyed it,all teenagers. The food was great and the service was exceptional. However, For our family, we probably would not go back to the hard Rock in Los Cabos. We would stay at a different location. This hotel does not allow Ubers to pick you up and so it is $70 to taxi to Los Cabos just to go shopping or go to the marina to go fishing. It would have cost us $28 to take an Uber but they don't allow Uber on resort property which I feel like is ridiculous. Also, you can't take an Uber to the airport and you have to use one of their taxis which was $215 one way. This property sits way North on the Pacific side. Their Beach is not swimmable and several times when we were walking along shore even away from the water we had, hotel workers ask us to get away from the water. So for our family being at the beach and not even being able to be close to the water or sit by the water was not enjoyable. There are swimmable beaches nearby about a 30-minute drive, but you have to take a taxi from the resort to get there which is about $95 one way. 34.00 if they'd allow you to take an Uber. My recommendation would be to stay stay on the Sea of Cortez side. We knew the beach at the Hard Rock was not swimmable but leaving the property cost a small Fortune!! Stay closer to town on a beautiful beach you can fish and swim off of.

“Fabulous experience”

We had an amazing time at Hard Rock, all thanks to our wonderful concierge, Andrea! From the moment we arrived until our departure, she took exceptional care of us. With a group of 15 celebrating an anniversary and a birthday, Andrea went above and beyond. She provided us with a daily activity schedule, surprised us with a personalized craft, and even arranged our transportation to the airport. Her efforts truly made our stay enjoyable and stress-free!

“Hard Rock Cabo”

We had an incredible stay at Hard Rock Hotel Los Cabos, and a huge part of that was thanks to Dustin. From the moment we arrived, he made us feel welcome and was our guide throughout the entire trip. Whether we had questions, needed recommendations, or just wanted to make the most of our stay, Dustin was always there with a smile and went above and beyond to make sure everything was perfect. I also want to recognize the amazing team serving drinks around the pool. Every single server was friendly, attentive, and genuinely seemed happy to help. They kept the drinks coming, remembered us throughout the week, and made relaxing by the pool even more enjoyable. The level of hospitality from everyone we met really stood out and made this vacation unforgettable. Thank you, Dustin, and the entire Hard Rock Los Cabos team, for making our trip such a great experience. We can’t wait to come back!

“An unforgettable stay with outstanding service”

Our stay at Hard Rock Hotel Los Cabos was absolutely fantastic. Everything was excellent, and the whole experience exceeded our expectations. A special mention goes to Manny, whose service was truly a 10 out of 10. He was always attentive, friendly and ready to help, making everything easier for us throughout our stay. His professionalism and personal attention made a real difference. Thank you to the entire team for making our stay so enjoyable. We would definitely love to return!