Grand Velas Los Cabos Luxus All-Inclusive

Lugar, comidas y trato del personal.

Mantenimiento del hotel

“Perfection of a family holiday”

At vi fik reservationer sent om aftenen med 2 små børn. De burde vide vi ville have tid før på aftenen og ikke 20-21

“Still searching for a good adults-only resort in Cabo”

Checkin was frictionless, which can often be a source of irritation after traveling hours to arrive. No issues on that front. Checkout was slower but simple. Staff is very helpful across the board. There's only one restaurant available for breakfast but that have a very wide array of options.

This can't be resolved without tearing down the building and starting over, but the layout was highly frustrating. Just navigating between the room and restaurants often entailed more than one elevator and lots of guesswork to figure out where the restaurants are. Some of the signage was either wrong or confusing. One of the staff even claimed we could take an elevator to the 2nd floor to reach a restaurant, yet the elevator only went to the 3rd floor. Not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their pool and scream at the top of their lungs. The evening vibe was mostly non-existent. Most bars were empty or only had 4-6 patrons each night. We might be on the older side of their typical guests, but we're not DEAD. It was quiet as a morgue most nights.