Embassy Suites by Hilton Orlando Lake Buena Vista Resort

“Great service”

Outstanding service, staff was great

“Best hotel in town for families”

Great location, excellent breakfast. The hotel is clean and the pool area for kids is the best.

“Best Birthday Gift Ever!”

We were here for my grandson’s birthday. We visited the Epic Universe and City Walk. This is the perfect place for family, especially because of the breakfast and everything reception. The staff is very friendly and welcoming, the suites are spacious and they clean. Everything was so nice, we stayed another night. We did not want to leave! We will definitely come back to this location again.

“Sammi - Guest ambassador”

I want to recognize Sammi, the Guest Ambassador, for providing truly exceptional customer service during my stay at Hilton. From the moment I arrived, Sammi was warm, welcoming, professional, and genuinely committed to making sure I had a great experience. She went above and beyond to ensure every question was answered, every request was handled promptly, and I felt valued as a guest. Her positive attitude, attention to detail, and willingness to help made a lasting impression.