Crowne Plaza Madrid Airport, ein IHG-Hotel

Sara in the dining room is wonderful, attentive, efficient, hard worker! The girl in the dining room on Sunday morning also, kept everything spotless, never stopped walking around! Made sure food stations were well supplied.

I didn’t use the parking lot

Parking was safe, well lit but little foot traffic noted

We booked 2 club rooms for one night through Expedia. Upon arrival, the front desk initialllyvdenied that our price included paid parking. When I showed my booking details in Expedia app, the front desk acknowledged their mistake. What irked me most was upon leaving the hotel, I got intimation from credit card card that the hotel has charged e11 for bar item in room when we had not even touched the fridge/bar in the room. I called Expedia, who has adviced to call hotel directly. This is cheap way of making money from tourists. Avoid the hotel.