Apartamento Castilla 61 by SHS

“Excelente. Confortable y perfecta ubicación”

Luminoso y silencioso. Climatización perfecta y muy bien surtido. La persona que nos recibió muy amable y cercana.

Nada

“Average at the best”

The area Very good air-conditioning Very nice building

Lack of an espresso machine Terrible pillows Not very clean Lack of toiletries (2 rolls for 2 people for 7 days). I don't believe they are too expensive Lack of cleaning products to clean ourselves Not great communication. We had a request to have someone clean up we never got to the bottom of it. The bedsheets were stained.

Location was wonderful and comfortable space. Staff were friendly and communicated well.

No chopping boards despite many other kitchen appliances

“Another day another room”

Location, quiet and the bus right outside. Good size bright apartment staff ok in responding

No basket for the coffee maker, the espresso pot was welded shut and didn't look good once we got it apart. I did email ahead asking about the coffee maker so I was a bit disappointed to start my day without the ability to make coffee Hot water on demand slow to get hot water for rinsing dishes, no cutting board. I don't think this is part of the hotel more like an air BNB ie someone's residence.