Anantara Plaza Schönes Hotel - Ein Leading Hotel of the World.

“Jazz Brunch”

We came for the jazz brunch on Saturday it was fantastic 👌awesome setting, food fantastic as always the manager Mo is fantastic as was our waiter Franck absolutely fantastic 🙏see you soon

“Excellent hotel and service.”

Very nice hotel. Excellent service. Expensive cheeseburger. Gorgeous views. Especially from 6th floor restaurant. Excellent brunch. Would stay again, definitely.

“A curious surge of praise amidst a troubling reality”

My husband recently shared a detailed account of our stay here. Interestingly, his observations were immediately followed by a remarkable influx of exceptionally brief, high-scoring reviews. While some may find this sudden wave of enthusiasm reassuring, our direct experience tells a far more concerning story. Excellence is lived, not merely listed. What we encountered was a disconnect between the "Leading Hotels of the World" branding and the basic duty of care on-site: • Atmospheric Distress: Guests on our floor were subjected to intense paint and solvent fumes overnight while active maintenance was carried out. This was not a minor scent; it was a physical irritant causing eyes to water. Even a basic budget property understands that you do not perform heavy painting on an occupied guest floor. At €400 per night, it is a staggering oversight. • Technical Indifference: Our AC failed to cool below 22°C. Despite reporting it multiple times and a technician visiting, the issue remained unresolved. More critically, our direct outreach to the Management was met with absolute silence. No follow-up, no apology, no alternative offered. • The Amenity Gap: Charging a premium for a wellness area with 7 PM closing times, no towels, and visible maintenance issues (loose fixtures) feels like a checklist item rather than a guest benefit. The frontline staff and the phenomenal breakfast are the only reasons this house maintains a veneer of quality. However, when a hotel’s response to documented grievances is silence followed by a sudden spike in generic positive feedback online, it suggests a priority shift away from the actual guest experience. Verdict: We know the Anantara standard from our travels in Asia. This European iteration, however, currently delivers a construction-site experience at a premium price. Readers would be well-advised to look past the recent surge of brief ratings and focus on the substantive, detailed accounts of those who have actually resided here.

“Wonderful hotel”

Really wonderful hotel. High standard of service at reception. Beautiful spacious rooms. Perfect location. Breakfast service good step up there game